Klaus

[John Brancheau]

WHERE IS MY SKIMMER???

[keigo]

Same here.. Klaus where is my Skimmer..???? and Also my dealer also asking for his Red Dragon pump and skimmer of mine....

[ReefRockerLive]

IMO, from what I heard about these skimmers, there great mainly because of the quality and craftsmanship. If Klaus were to make the skimmers fast, those skimmers wouldn't be as great as when he took the nessessary time to make a great skimmer.

[Orion76]

Reef, I have one and it really is a great skimmer, but when you order and pay for an expensive piece of equipment it is nice to be given an accurate date of delivery, even if it is months away. Especially if the setup of your system depends on it.

BTW Klaus dont forget what you promised me

[keigo]

IMO, from what I heard about these skimmers, there great mainly because of the quality and craftsmanship. If Klaus were to make the skimmers fast, those skimmers wouldn't be as great as when he took the nessessary time to make a great skimmer.

Well ReefRockerLive, try waiting for 5-6 months and still never get your skimmer and eveytime you got a reply email saying it will ship next week. You will know how we feel.

[moonpod]

WHERE IS MY SKIMMER???

I feel you man! I want to know where my Red Dragon pump AND my skimmer are!

[John Brancheau]

Thank God Gary is as helpful as he is, I may have not been able to control myself at this pace......

Moonpod, I think I still have a few months on ya.....:}

[Aquatic Image]

When did you guys order yours? I can not remember when I did but I believe it was around September or so.

[moonpod]

Dustin I don't know. You'd have to ask Madison when my order was "officially" placed, but it's supposed to be part of the large, someday upcoming US order.

[Aquatic Image]

Maybe I will check with him. I try to only bother him once or twice a month about it though.

[eAquaNature]

Where are our Orders?

Dear Klaus.

We have been waiting for our pumps since Nov '04 and it has been 5 months!!

We last conversed on 20 April when you assured me that the tracking # will be given but till today I have yet to receive any email and your phone has been put on VOICE MAIL since 21 April.

Kindly advise me what is the status now as the patience of our customers and myself are running real THIN now.

Please advise us by reply via PM ASAP. Thank you.

Edmund
Singapore

[Bojan]

Edmund

I ordered skimmer on Nov 2004 and I received skimmer on April 2004, so I believe, that waiting time is aproximatelly 5 months. So I hope, that you will receive skimmer very soon.

[eAquaNature]

Edmund

I ordered skimmer on Nov 2004 and I received skimmer on April 2004, so I believe, that waiting time is aproximatelly 5 months. So I hope, that you will receive skimmer very soon.

Bojan

Nice hearing that and it must have been a great relief and excitement when you finally lay your hands on the skimmer

But it is really an agony and testing of our patience to get empty promises week after week that our orders are complete and ready to be shipped. The question is, which "week" is the real week? The wait seems indefinite for order of just a few red dragon pumps! One should honour his promises once made.

[G.Alexander]

Edmund, I can understand your huff, but this should be further discussed per PM instead of publicly.

[email protected]

Please PM me if I can help in any way, I am located in Germany.

Thanks, G.Alexander

[eAquaNature]

Edmund, I can understand your huff, but this should be further discussed per PM instead of publicly.

[email protected]

Please PM me if I can help in any way, I am located in Germany.

Thanks, G.Alexander

Thanks for the offer in help. I have PM you.

Cheers