Hanna customer service

[GTR]

Or at least the aquarium hobby business.

SteveU

[Aged Salt]

Alexander, you're the reason Hanna is still in businessBob

[jsbzmcdaniel]

Wow that is some very good CS. Makes me feel better now that I bought one.

[OUinLA]

Hanna has excellent customer service. That is one of the reasons why they are a notch above the competition.

[G.Alexander]

I had problems with my 5 year old Hanna PO4 photometer. Something was wrong with the ZERO button. The button itself worked but it does not accepted my input. I send the instrument back to Hanna for repair, received it back after 2 weeks and it was working well. Now some tests later the same problem showed up. I have send it back again and today I received a brand new instrument for free.

This is what I call customer service. Bravo Hanna !

G.Alexander