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Hanna customer service

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  • GTR
    replied
    Or at least the aquarium hobby business.

    SteveU

    Leave a comment:


  • Aged Salt
    replied
    Alexander, you're the reason Hanna is still in businessBob

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  • jsbzmcdaniel
    replied
    Wow that is some very good CS. Makes me feel better now that I bought one.

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  • OUinLA
    replied
    Hanna has excellent customer service. That is one of the reasons why they are a notch above the competition.

    Leave a comment:


  • G.Alexander
    started a topic Hanna customer service

    Hanna customer service

    I had problems with my 5 year old Hanna PO4 photometer. Something was wrong with the ZERO button. The button itself worked but it does not accepted my input. I send the instrument back to Hanna for repair, received it back after 2 weeks and it was working well. Now some tests later the same problem showed up. I have send it back again and today I received a brand new instrument for free.

    This is what I call customer service. Bravo Hanna !

    G.Alexander
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