Hi Guys, my 2 yr old pendant (3x250w MH + 2x58w FL) just called it a day. The FLs still work but the MHs refuses to fire up. Did some intial troubleshooting like restting timer, letting the pendant cool-off, switching power sockets but to no avail.
Have just called it in to Arcadia UK and the Quality Engineer diagnosed the problem to be a thermistor which is part of the timer assembly. Apparently, the thermistor is there to prevent overheating.
The best thing about this whole incident is that Arcadia has despatched a new timer assembly to me via DHL at absolutely no cost to me even tho the warranty on the lights has expired 1 year ago!
Very impressed!
Now, the timer will most probably reach me in 1-2 days time. Would my SPS be ok with 4x80w T5s (20kk and actinics) for the next 1-2 days?
Suggestions on what I should do while waiting for the timer assembly to reach me pls? Thanks!
Have just called it in to Arcadia UK and the Quality Engineer diagnosed the problem to be a thermistor which is part of the timer assembly. Apparently, the thermistor is there to prevent overheating.
The best thing about this whole incident is that Arcadia has despatched a new timer assembly to me via DHL at absolutely no cost to me even tho the warranty on the lights has expired 1 year ago!
Very impressed!
Now, the timer will most probably reach me in 1-2 days time. Would my SPS be ok with 4x80w T5s (20kk and actinics) for the next 1-2 days?
Suggestions on what I should do while waiting for the timer assembly to reach me pls? Thanks!

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